QR code
The key to the Digital Product Passport. Every single object - whether a machine, plant, or device - is labeled with a unique QR code.
With a simple scan, customers, suppliers, service providers, and authorities gain public access to:
Relevant data
Manuals
24/7 service hotline
Try it - scan the QR code
Ingeniously simple
AIRdBASE® improves service quality and makes it easier to work with our customers. The ticketing system ensures quick and efficient processing of inquiries.
Sandra Hoffmann
customer service manager
Thanks to AIRdBASE®, we have optimized our service processes and offer our customers 24/7 access to important product information. The introduction of Smart IDs has not only increased efficiency, but also significantly increased our customer satisfaction.
Tobias Schröder
CEO
With AIRdBASE®, I have direct access to current documentation and can process inquiries faster. This makes my work much easier and ensures better support for our customers.
Tom Roberts
service technician
AIRdBASE® improves service quality and makes it easier to work with our customers. The ticketing system ensures quick and efficient processing of inquiries.
Sandra Hoffmann
customer service manager
Thanks to AIRdBASE®, we have optimized our service processes and offer our customers 24/7 access to important product information. The introduction of Smart IDs has not only increased efficiency, but also significantly increased our customer satisfaction.
Tobias Schröder
CEO
With AIRdBASE®, I have direct access to current documentation and can process inquiries faster. This makes my work much easier and ensures better support for our customers.
Tom Roberts
service technician
Enterprise
on request
Concierge-Service support
Personal +
$9/mo
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What's included
Advanced
$19/mo
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What's included
Enterprise
$39/mo
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What's included
With lots of examples to try
Home
The solution is fully web-based. The application, data, and documents are hosted and processed in full compliance with the GDPR in two high-security Microsoft Azure data centers located within the EU.
User management [Basic]
This is where users and user groups are created and managed.
Digital Product Passports [Basic]
This is where Digital Product Passports are generated and managed.
Service tickets [Basic]
Service tickets from incoming requests related to repairs, resale, and disposal are managed here.
Service orders [Business]
This is where the service orders resulting from the processing of service tickets are managed.
Service reports [Business]
For each service order, a service report can be generated, and all reports are consolidated here.
Document management [Basic]
This is where the documents linked to the Digital Product Passports are managed.
tag your sites with smart ID
Streamline your operations
Enhance defect handling efficiency and minimize rework on construction sites.
Scan QR code to access project data and documentation easily.
Utilize the integrated messaging feature to report:
defects
inspection results
Smartphones
Today's smartphones are professional communication devices with many sensors on board. Utilize smartphones and their built-in sensors for quick and easy acquisition of real-time data.
GPS
Video / audio
Operating status
VISUALISIERUNG
Interaktive Pläne
Mit einem Klick erhalten Sie schnellen Zugriff auf alle:
Daten
Zeichnungen
Spezifikationen
Schadensmeldungen
Handbücher
Serviceereignisse
Bestand aufnehmen mit ID Cards
Einfach | Schnell | Nachhaltig
Kundenauszugsmart id - das digitale typenschild
Unbegrenzte Möglichkeiten
Mit einem Scan des QR Codes der Smart ID erhalten Kunden und Mitarbeiter schnellen und einfachen Zugriff auf alle relevanten Produktdaten sowie Datenblätter, Pläne und Handbücher zu:
Maschinen
Anlagen
Fahrzeuge
Immobilien
Kunden und Mitarbeiter nutzen die Nachrichtenfunktion der Smart ID zum Senden von:
Schadensmeldungen
Serviceanfragen
